Privacy Policy

How do we protect your personal data?  

We apply various information security measures to protect the security of your personal information online and offline. Please note that your personal information is collected on a public network and therefore may be viewed and used by unauthorized third parties. The website ensures that your information is secure using the most advanced server access and control techniques. If there is very sensitive information such as a credit card number, it should only be used with a secure server using Secure Socket Layer (SSL) protocol, never otherwise.  

What is personal data?  

When we refer to personal data we refer to any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.  An identifiable person is considered to be a person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.  

Who is the data controller?  

Fleximelody - Unipessoal, Lda, which is located at Rua de Ponta Delgada, nº 48 A/B, 1000-243 Lisbon, will assume control and responsibility for the personal information you provide on this website, being the entity responsible for the collection, storage, processing and handling such personal information.  

What information do we collect and how do we do it?  

The information we collect through this site may include:  - All personal information you enter and submit, such as your name and email address. We only collect information we need.  - The data that allow us to recognize you, your preferences and how you use this site. This prevents you from re-entering the information again when you return to the site. These data are collected by cookies when browsing the website.  - We may use IP (Internet Protocol) addresses to analyze trends, administer our Site, track traffic patterns and gather demographic information for aggregate use. Except as otherwise provided in this Privacy Policy, we will not use IP addresses in combination with your personally identifiable information without your prior consent.

Information security  

All servers are permanently monitored to prevent any catastrophes or disruptive events.  

Fleximelody - Unipessoal Ltd is responsible for all data kept, and it is our obligation to notify the customer and the regulatory authority of any fraud or problem with personal data.

If you want to be removed from our database, you can notify us, at any time the user has the right to request the rectification or alteration of personal information concerning him, as well as the right to demand its deletion, with exception cases provided for by law or if its conservation is necessary for legal purposes, by sending an email to  

The website will keep your personal data for a maximum period of 1 year so that there is evidence of any problems in the system.  

All service stoppages that are motivated by technical issues foreseen for the correct functioning of the service, or for its improvement, will be communicated to the customer whenever possible.  

The 3rd  

Fleximelody - Unipessoal, Lda may transfer data to third parties to perform tasks on our behalf, related to the purposes established in this Privacy Policy, such third parties may benefit from access to their personal data necessary to perform their tasks, but they may not use this information for other purposes. The user will always be notified.  Notification of Changes  Fleximelody - Unipessoal, Lda may regularly review this Privacy Policy, without the need for any prior or subsequent communication. If we decide to change our Privacy Policy, we will announce the revised policy here. We therefore suggest that you periodically and regularly consult this Privacy Policy.  


Our Privacy Policy is in accordance with the RGPD - General Data Protection Regulation.